Privacy Policy

Introduction

Family Homes of Florida ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how Tucker Smith and Family Homes of Florida collect, use, and safeguard your information when you visit our website familyhomesflorida.com or interact with our services.

Information We Collect

We collect information you voluntarily provide when you:

• Fill out our contact form
• Chat with our AI assistant (Sam)
• Call or email us directly
• Request information about our services

This information may include:

• Your name and contact information (phone, email)
• Property address and details
• Information about your property situation
• Any other information you choose to share

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and requests
• Discuss potential property transactions with you
• Follow up on conversations you've initiated
• Improve our website and services
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business (such as our CRM system), but only to the extent necessary for them to provide these services. These providers are contractually obligated to keep your information confidential.

AI Chat Assistant

Our website features an AI chat assistant named Sam. Conversations with Sam are processed to help us understand your needs and provide better service. Chat transcripts may be stored in our customer relationship management system to ensure Tucker can follow up appropriately. Sam will always identify as an AI when asked.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of future communications

To exercise any of these rights, please contact us using the information below.

Cookies and Analytics

Our website may use cookies and similar technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: